Remotely managing a property clearance in the midst of travel restrictions.

Jenny contacted Abbeys in July to ask us to assist in the clearance of her mother’s penthouse apartment in Melbourne. Her mother had sadly passed away and the property had been sold, however the COVID-19 travel restrictions meant that Jenny could not travel from her home in Tasmania to Melbourne to sort her mother’s belongings. Settlement day was approaching and time was running out.

The Abbeys Estate Services team stepped in to assist. Melinda and Amanda attended the apartment and held a video walk through with Jenny to discuss the contents of the property and record what to do with every piece. Some items were to be delivered to local family members, some taken to auction, some items for disposal and the balance to be packed for interstate despatch to Jenny.

A detailed plan was set and the team got to work to ensure that Jenny’s mother’s property was sensitively managed under the project management expertise of Melinda. The professional team from Classic Moves ensured that the many fragile items were carefully packed for safe transport to their destinations.

The Abbeys transport team cleared the apartment, delivered the goods to various locations and left it ready for the cleaners and on-time handover to the new owners. The goods for interstate transport were collected from the Abbeys warehouse by the carrier and sent on their way to Tasmania.

Here is Jenny’s feedback;

Just a quick email to say thank you to you, Amanda and the team.
The goods arrived … this week and I have managed to unpack all but the Porta Robes. Everything has arrived in perfect order.
So thank you to Abbeys for your professional, caring and extremely responsive work in helping me pack up and move from St Kilda Road in such trying times. I am extremely grateful.
I look forward to some positive auction results !

As we write this, stage 4 restrictions continue in Victoria so the Auction of Jenny’s mothers items is progressing slowly but positively!

If you’d like to explore how we can assist with your property clearance challenge, call us for a confidential discussion. Phone 0488 118190.