Booking a Collection Time & Paying Online

You now have more options to book a collection time & pay for your auction items!

Here’s how it works:

1. After the auction has ended, you will be sent an email containing your invoice.

Check your invoice, and take note of the auction number you have purchased from.  It’s at the top right hand side of your invoice. You’ll need this to book your collection time.

2. Picking up in person, or need items posted / delivered?

The link in your email will direct you to a webpage which gives you the option to request a quote for delivery / postage, or to book your collection time online.

4. Log onto SocialQ, our Booking Service

Enter your bidder number and the auction number you purchased from, and then follow the prompts to book a collection date and time. You’ll be sent an SMS message to confirm your booking

5. Pay securely online

Once you have booked a collection time, the system will automatically take you to the secure payment portal.  Use your email address and bidder number to log in, then select the invoice(s) you want to pay, select Pay Now and enter your details.  Make sure you log out at the end of the process!

Watch the How-To video:

Frequently Asked Questions: